Terms and Conditions - Soltech Solutions

Terms and Conditions

Updated April 4th, 2019

These Soltech Solutions Terms and Conditions apply to the website and all other online properties (the “Site”) operated by Soltech Solutions LLC. (“Soltech Solutions”, “Soltech” “we”, or “us”). The use of the Site, including the purchase of any products is subject to the following terms and conditions (the “Terms”). Please read these Terms carefully. By using this Site, you agree to these Terms as well as any other terms, guidelines or rules that apply to any portion of this Site, without limitation or qualification. If you do not agree to these Terms, then you must exit the Site immediately and discontinue any use of the information or products obtainable or accessible through the Site. If you have any questions about the Terms, please contact us at Hello@soltechsolutions.com or call us at +1 (484) 821 – 1001. We provide the Site in order to enable you to browse and purchase Soltech Solutions products.

I. Privacy

We have adopted a Privacy Policy that you should refer to in order to fully understand how we collect and use your information.

II. Electronic Communications

When you visit the Site, send us e-mails directly or with a contact form, or connect with us on social media, you are communicating with us electronically. In so doing, you consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this Site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communication be in writing.

III. Eligibility

No part of the Site is directed to persons under the age of 13. IF YOU ARE UNDER 13 YEARS OF AGE, PLEASE DO NOT USE OR ACCESS THE SITE AT ANY TIME OR IN ANY MANNER. If you are using the Site on behalf of a company, entity, or organization (collectively “Organization”), then you represent and warrant that you (a) are an authorized representative of that Organization; (b) have the authority to bind that Organization to these Terms; and (c) agree to be bound by these Terms on behalf of that Organization.

IV. Copyright

Images of people, places and/or products posted on this Site are either the property of Soltech Solutions or our licensors. Unless otherwise noted, all content included on this Site, including images, illustrations, designs, icons, photographs, video clips and written and other materials (together, with “Marks” (as defined below), “Soltech Solutions Content”) is the property of Soltech Solutions LLC or its licensors, partners or affiliates and is protected by United States and international copyright laws. The compilation of this Site is the exclusive property of Soltech Solutions LLC and is protected by United States and international intellectual property laws. Any unauthorized use of any content or materials on this Site is strictly prohibited and may violate copyright and trademark laws, and/or the laws of privacy, publicity, and/or communications regulations and statutes. You may use the materials or content on this Site only with our prior written and express authorization. To inquire about obtaining authorization to use the materials or content on this Site, please contact us at Hello@soltechsolutions.com.

V. Trademarks

All trademarks, service marks, and trade names (collectively the “Marks”) that appear on this Site are proprietary to Soltech Solutions, or the other respective owners of such Marks. You may not display or reproduce the Marks in any manner without the prior written consent of Soltech Solutions, and you may not remove or otherwise modify in any manner any trademark notices from any content offered or received through the Site.

VI. Limited License and Site Access

We grant you a limited license to use the Site for personal use only. Consequently, this grant does not allow you to do any of the following: (a) resell or make any commercial use of this Site or any of the contents of this Site; (b) modify, adapt, translate, reverse engineer, decompile, disassemble or convert into human readable form any of the contents of this Site not intended to be so read. This includes using or directly viewing the underlying HTML or other code from this Site except as interpreted and displayed in a web browser; (c) copy, imitate, mirror, reproduce, distribute, publish, download, display, perform, post or transmit any of the contents of this Site (including any Marks) in any form or by any means, including, but not limited to, electronic, mechanical, photocopying, recording or otherwise; or (d) use any data mining, bots, spiders, automated tools or similar data gathering and extraction methods on the contents of the Site or to collect any information from the Site or any other user of the Site.

VII. Accounts, Forms, Registrations and Passwords

You represent and warrant that the information you provide to Soltech Solutions upon creating an account on the Site and at all other times will be true, accurate, current, and complete. To facilitate future purchases on the Site, you may choose to create an account by providing an e-mail address and password. Please note that you may choose to use the Site and make purchases without creating an account. If you do create an account, your account is personal to you, and you may not share your account information with, or allow access to your account by, any third party. As you will be responsible for all activity that occurs under your access credentials, you agree to use reasonable efforts to prevent unauthorized access to or use of the Site and to preserve the confidentiality of your username and password, and any device that you use to access the Site. You agree to notify us immediately of any breach in secrecy of your log-in information. If you have any reason to believe that your account information has been compromised or that your account has been accessed by a third party, you agree to immediately notify Soltech Solutions by e-mail to Hello@soltechsolutions.com. You will be solely responsible for the losses incurred by Soltech Solutions LLC and others due to any unauthorized use of your account.

VIII. Fees and Payment;

 Shipping Prices:

The price for products available for purchase through the Site will be displayed to you on the Site. The prices displayed do not include taxes.


PLEASE READ BEFORE PURCHASING. You are responsible for all Duties and Taxes on all shipments. These will be charged upon delivery or the shipping company WILL NOT release your package. This tax table is provided as a courtesy and for informational purposes only. For current tax rates and specific guidelines, visit the Canada Revenue Agency or Revenu Québec.

5% Alberta, 12% British Columbia, 13% Manitoba, 15% New Brunswick, 15% Newfoundland and Labrador, 5% Northwest Territories, 15% Nova Scotia, 5% Nunavut, 13% Ontario, 15% Prince Edward Island, 14.98% Quebec, 11% Saskatchewan, 5% Yukon.

Other fees may exist that we are not aware of. We are unable to help you if you owe these fees with your country or local customs office. You will not be refunded shipping cost to or from us for any reason.


PLEASE READ BEFORE PURCHASING. You are responsible for all Duties and Taxes on all shipments. For goods with a value of AUD1000 or less, there are generally no duties, taxes or charges to pay at the border. To import goods with a value over AUD1000, you need to lodge an Import Declaration. There is a processing charge for making an Import Declaration. You will also be required to pay the duty and taxes for your goods. This information is provided as a courtesy and for informational purposes only.  For current tac rates and specific guidelines, visit the Australian Boarder Force or the Australian Taxation Office. Other fees may exist that we are not aware of. We are unable to help you if you owe these fees with your country or local customs office. You will not be refunded shipping cost to or from us for any reason.


The Site currently uses third parties to process payments. Our third-party payment processors accept payments through various credit cards, including Visa, MasterCard, American Express and Discover, as detailed on the applicable payment screen. All monetary transactions on the Site take place in U.S. dollars.


If you want to return your products within the first 90 days after your receipt, then please e-mail Soltech Solutions at Hello@soltechsolutions.com to arrange a return pick-up. Standard shipping rates apply for United States and Canadian customers. You may cancel an order anytime prior to shipment. Your products will not be accepted for return if it is tampered with in anyway.


When you place an order for any products on the Site, the products will be shipped to the address you designate as the “Shipping Address” during the check-out process. Risk of loss for products purchased from Soltech Solutions pass to you upon delivery of such products (by Soltech Solutions) to the carrier. You are responsible for filing any claims with carriers for damaged or lost shipments.

IX. Coupon and Offer Codes

From time to time, Soltech Solutions may offer qualified consumers “coupon codes” or “offer codes” through a variety of promotional activities and communications (collectively referred to herein as “coupon codes”) that are redeemable towards a purchase on soltechsolutions.com, while supplies last, and subject to certain merchandise exclusions or any other restrictions as may be determined and communicated by Soltech Solutions in its sole discretion. Only valid coupon codes provided or promoted by Soltech Solutions will be honored at checkout. Codes supplied or promoted by third parties unauthorized by Soltech Solutions (including any unauthorized third party websites) will not be considered valid. Each coupon codes promoted by Soltech Solutions is non-transferable and valid for single use on an item (or items) of merchandise as determined by Soltech Solutions. coupon codes may not be combined and customers are limited to the use of a single coupon codes per order. Coupon codes cannot be used towards purchase of non-branded merchandise, packaging or applicable taxes. For online purchases, the code must be entered in the ‘coupon codes’ field at checkout. Coupon codes are not valid for use by customers that elect to finance their purchase through Affirm. Coupon codes are not valid in showrooms or stores and are valid online only. Soltech Solutions is not responsible for lost, stolen or corrupted codes or any unauthorized use of codes. Coupon codes cannot be redeemed for cash or any cash equivalent; no substitutions or credits allowed. The dollar value of any Coupon codes will not be refunded or credited back if any or all of the merchandise is returned. Expiry dates may apply to each coupon codes. Coupon codes are void if copied, transferred, sold, exchanged or expired, and where prohibited. Requests not complying with all coupon codes requirements will not be honored.

Spokespeople and Influencers:

From time to time, Soltech Solutions may also engage spokespeople, influencers, bloggers, or other individuals or entities who have been compensated or incentivized to speak on behalf of the brand. When you receive an coupon codes via a third party source, such as on social media or while listing to a podcast, please note that such individuals may have been compensated by Soltech Solutions for their statements.

X. Feedback

We appreciate hearing from our users and welcome your comments regarding the Site. Please be advised, however, that if you send us creative ideas, suggestions, inventions, or materials (“Creative Ideas”), we will (a) own, exclusively, all now known or later discovered rights to the Creative Ideas; (b) not be subject to any obligation of confidentiality and will not be liable for any use or disclosure of any Creative Ideas; and (c) be entitled to unrestricted use of the Creative Ideas for any purpose whatsoever, commercial or otherwise, without compensation to you or any other person.

XI. Content You Submit to Soltech Solutions LLC

From time to time, Soltech Solutions may allow you to post reviews, comments, photos, or similar materials on the Site (collectively, “Reviews”). We welcome your comments regarding our products and services, including our Site and lights. However, any Reviews you submit to Soltech Solutions must not harass, slander, malign, libel, defame, threaten, or otherwise violate any rights of any third-parties and must not include any profanity, obscene, indecent, pornographic, defamatory or unlawful material.

By posting a Review on the Site, you hereby grant Soltech Solutions an unrestricted, assignable, sublicensable, perpetual royalty-free, fully paid up license throughout the world to reproduce, distribute, publicly display, transmit, communicate to the public, publicly perform on a through-to-the-audience basis, create derivative works from, and otherwise use and exploit (collectively, “Use”) all Reviews you post to the Site, for any purpose, including promoting and marketing Soltech Solutions and the lights. You further grant Soltech Solutions a royalty-free license to Use the name, image, and likeness of any person identifiable in any Review you post to the Site. By posting a Review, you waive any and all rights of publicity, privacy or any other rights of a similar nature, in addition to any moral rights you may have in your Review. Except for materials provided to you by Soltech Solutions through the Site, you represent, warrant, and covenant that (i) you either are the sole and exclusive owner of Reviews that you post to the Site, or you have all rights, licenses, consents, and releases that are necessary to grant to Soltech Solutions the rights in your Reviews as contemplated under the Terms, and (ii) the Reviews you post to the Site do not (A) infringe, misappropriate or violate the rights of any party or entity, including a third party’s patent, copyright, trademark, trade secret, moral rights, rights of publicity, rights of privacy or other intellectual property or proprietary rights, (B) constitute or result in defamation, libel, slander, or the violation of any applicable law or regulation (including, without limitation, restrictions on obscenity, child pornography, wiretap laws or other similar restrictions on nonconsensual recording, or otherwise), or (C) require Soltech Solutions to obtain any licenses from or make any payments in any amounts to any third party throughout the world.

No Objectionable Content:

You agree not to submit Reviews that: (i) are or could be interpreted to be infringing, defamatory, libelous, inaccurate, unlawful, harmful, threatening, abusive, harassing, vulgar, offensive, obscene, pornographic, objectionable, hateful, or promotes discrimination, bigotry, racism, or hatred, as determined by Soltech Solutions in its sole discretion; or (ii) introduce viruses, time-bombs, worms, cancel bots, Trojan Horses and/or other harmful or malicious code.


Soltech Solutions has no obligation to monitor this Site or any portion thereof. However, we reserve the right to review any Reviews and remove, delete, redact or otherwise modify such Reviews, in our sole discretion, at any time and from time to time, without notice or further obligation to you. Soltech Solutions has no obligation to display or post any Reviews. Soltech Solutions, subject to our Privacy Policy, reserves the right to disclose, at any time and from time to time, any information or posted content that it deems necessary or appropriate, including without limitation to satisfy any applicable, law, regulation, contractual obligation, legal, dispute process, or governmental request.

XII. Digital Millennium Copyright Act

The Digital Millennium Copyright Act of 1998 (the “DMCA”) provides recourse for copyright owners who believe that material appearing on the Internet infringes their rights under U.S. copyright law. If you believe in good faith that materials posted on the Site infringe your copyright, you (or your agent) may send Soltech Solutions a “Notification of Claimed Infringement” requesting that the material be removed, or access to it blocked. The notice must include the following information:
-A physical or electronic signature of a person authorized to act on behalf of the owner of the works that have been allegedly infringed;
-Identification of the copyrighted work alleged to have been infringed (or if multiple copyrighted works located on the Site are covered by a single notification, a representative list of such works);
-Identification of the specific material alleged to be infringing or the subject of infringing activity, and information reasonably sufficient to allow Soltech Solutions to locate the material on the Site;
-Your name, address, telephone number, and e-mail address (if available);
-A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and
-A statement that the information in the notification is accurate, and under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
If you believe in good faith that a notice of copyright infringement has been wrongly filed against you, the DMCA permits you to send Soltech Solutions a counter-notice.
Notices and counter-notices must meet the then-current statutory requirements imposed by the DMCA; see http://www.loc.gov/copyright/ for details. Notices and counter-notices with respect to the Site should be sent to 520 Evans Street, Suite 4, Bethlehem, PA 18015 or Hello@soltechsolutions.com. Consult your legal adviser and see 17 U.S.C. § 512 before filing a notice or counter-notice as there are penalties for false claims under the DMCA.

XIII. Links to Other Websites

The Site may include links to third party websites and applications. You are responsible for evaluating whether you want to access or use them. We are not responsible for and do not endorse any features, content, advertising, products, or other materials on other websites or applications. You assume all risk and we disclaim all liability arising from your use of them. Please be aware that we are not and cannot make any claim or representation regarding, and we accept no responsibility for, the quality, content, nature or reliability of web sites accessible from this Site, or web sites linking to this Site.

XIV. Use of Site

You agree to use the Site only for its intended purpose. You must use the Site in compliance with all privacy, data protection, intellectual property, and other applicable laws. The following uses of the Site are prohibited. You may not: attempt to interfere with, h